Join the Changepoint pre-sales team after the acquisition of Compuware Test Management solution by Microfocus
Expert in IT governance (ITPM) and Professional Services Automation strategies (PSA) based on the two portfolio solutions provided by the company “Changepoint” and “Daptiv”
Business and customer satisfaction oriented with a strong functional and technical knowledge on Changepoint solutions.
Managed the full pre-sales activities working closely with the Account Manager and the Delivery Department
Managed each opportunity as a project
o Listen, understand and answer to meet the customer needs.
o Propose integration of our solution in the existing customer application landscape
o Provide proof of concept
Support and argue our proposed solutions at multiple customer level with adapted speech
o C-Level (CFO, CTO)
o Department Level Management (IT, Marketing, Sales, R&D)
o Operational level (Project and Product Manager, Consultant)
Relation with Partner (ispa consulting, Micropole.)
o Continuing relationship with some custom even after transition to Client Manager (ministère de la Défense (DIRISI), ArcelorMittal, Vallourec.)
High level knowledge on ITIL V3 linked to the part of the processes “Service Strategy”, “Service Operation” and “Service Transition” covered by Changepoint